Shipping Policy

Shipping & Delivery Information

We want your books to arrive safely and as quickly as possible. Below is a guide to our shipping methods, timelines, and what to expect.

Processing Time

· Orders are processed within 1–2 business days before shipment.

Shipping Options & Estimated Delivery

We offer several USPS shipping methods. Delivery times vary depending on the option selected and your location:

· USPS Ground Advantage (Economy) Estimated delivery: 2–8 business days after shipment Best value option; delivery times may vary based on distance and USPS routing.

· USPS Priority Mail Estimated delivery: 2–4 business days after shipment Faster, more consistent delivery with priority handling.

· USPS Media Mail Estimated delivery: 2–10+ business days after shipment Most economical option for books, but the slowest and subject to delays.

Tracking & Delivery Expectations

Once your order ships, you will receive tracking information.

· Please allow up to 10 business days after shipment before requesting an investigation into a delayed package.

· It is normal for tracking updates to pause temporarily while a package is in transit.

Delayed or Missing Packages

If your package appears delayed, we follow a two-phase support process:

Phase 1: Standard Monitoring

· If tracking shows movement, we ask that you allow at least 10 business days for delivery.

Phase 2: Investigation

If delays continue beyond expected timeframes:

· If tracking shows a last known location but no movement: We will contact USPS to initiate a trace.

· If tracking shows “in transit” with no updates: In rare cases (such as high-volume periods), delivery may take up to 20 business days.

Our Commitment to You

We are committed to ensuring your order arrives safely. While shipping delays can occasionally occur, we will work with you to resolve any issues.

If you believe your package has been lost or you have any shipping concerns, please contact us at info@bakkenbooks.com We’re here to help and to make your book shopping experience a positive one.