Returns

We accept returns within 15 days of purchase. Once 15 days have passed, if you have a reason to return that you believe is justified, reach out to our support team at info@bakkenbooks.com and see if your return will qualify. This will be done on a case-by-case basis when outside of the 15 days and we reserve the right to decline returns for any reason of our choosing. 

To be eligible for a return, your item must either be in good condition upon receiving the return or in the same packaging you received it. (i.e.. if you ordered a set of the books and it was shrink-wrapped, the return must be delivered in its original packaging). To complete your return, we will require proof of purchase.

The customer is responsible for paying shipping for returning the item. In the event of a replacement due to damage (which we require an image as proof), the cost to ship the replacement item will be covered by us.
Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund and you must send us the books. Once we receive the books in hand, you will receive a refund to the account used as payment. 


Refund Not Showing Up On Bank Statement

If you haven’t received a refund yet, check with your financial institution. Refunds typically take 3-5 business days depending on the institution.

If 3-5 business days has passed and you still do not see your refund, please contact info@bakkenbooks.com

Defective or Damaged Package

If you receive items that are defective or damaged, send us an email at info@bakkenbooks.com

Children's Picture Books: Made with Character

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Meet Our Authors

Come learn about our authors, all with their own unique stories and skill sets, but similar aligned mission to provide kids with wholesome chapter books.

Meet Authors